Let’s Get Started
I can’t wait to work together! Here are some useful things to know before I start working my magic.
Gathering Content
Once you’ve signed your proposal and paid your deposit, the next step is gathering the content required for your project.
I use a nifty online app to collect your content. This helps us get it right the first time, meaning less email back and forth, less revisions and your project completed faster. It will also help you see what content you need to organise.
Communication
Hola is an online business. This means I primarily communicate via email allowing me to take note of all design requests, stick to our deadlines and work as productively as possible. In person meetings can be arranged but depending on your package may incur a fee. If you’d like to have a phone or video chat, no problemo! Please email me so we can arrange a time that suits us both.
Opening Hours
We’re open all business days 9am–5pm (Sydney time) excluding public holidays. We also like to take the occasional holiday or long weekend—who doesn’t right?! We will let you know in advance if any upcoming leave may impact your project in any way.
Who’s the head honcho?
That would be me! I’m Emma. I’ve been a graphic designer and web designer for 10+ years, and I love helping my clients turn their dreams into a business and brand they love. As well as being a bona fide branding expert and web design guru, I’m also a project manager, coordinating the services of copywriters, web developers and SEO geeks to help my clients share their light with the world. Oh, and I’m also obsessed with sausage dogs, nature, reading (Any good recs? Send them my way!) and Mexican food.
Team Hola
Here are some other digital superheroes you might encounter on your journey…
Louise – Web designer & developer
Haley – UX designer & project manager
Amr – Web developer, email & hosting extraordinaire
Ian – Web developer & all around web geek
What’s in the box?
These features come standard in all of my websites:
- Professional Graphic Design
- Responsive & Mobile-Friendly
- WordPress CMS so you can easily edit your website yourself
- Website Training Videos
- Google Analytics Setup
- Page Speed Optimisation
- Security Plugin Configuration
- Domain Name Registration for 1 year
- Hosting for 1 year
- Free SSL Certificate (if hosted with our preferred provider)
What’s not included?
Depending on your package these features may not be included:
- Search Engine Optimisation (SEO)
- Website marketing
- Logo Design
- Website Copywriting
- Email Setup
- Ongoing Website Updates & Support
- Regular phone calls & meetings
Please refer to your proposal for full details of what is and isn’t included in your package.
Our Website Process
1. Getting organised
First we make sure we have everything we need to start working our magic. This includes your creative brief, full list of website requirements and any login details if necessary.
2. Mapping it out
Next we arrange all the website content into an easy to use hierachical structure. We call this a Site Map. This ensures your website visitors can find what they need quickly and easily.
3. Making magic
Then we start working our magic, designing your beautiful website concept. We’ll show you how your website might work in a browser and how your users will interact with it.
4. Nerd alert
Next up we get our geek on, turning your gorgeous design into a fully working website. It gets a little techy here, so needless to say a lot of caffinated beverages are consumed during this phase.
5. Ready for takeoff
Finally we put your website through our strenuous 43 point pre-flight check before launching it into cyber space. We’ll also send you logins and training videos so you can edit your website.
It has been a delight to work with Emma. She is professional, has a fine eye for aesthetic nuances and tech details. The entire process was seamless and I’m overjoyed with my new logo and my website feels more elegant and in much better shape. Highly recommended!
Emma is by far the most professional, reliable and caring designer I have ever come across. I see myself using her for the rest of time. She is so pleasant and happy to accommodate our needs. She goes above and beyond to ensure our charity is on track. Any idea how we can clone her?
I had the pleasure of working with the beautiful Emma from Hola on the rebranding for my business. I was astounded at the loyalty, dedication and 5-star service this lovely lady provided me! Not only that, but she put my vision into branding. Hallelujah! She is truly incredible at what she does and will go above and beyond to make her clients happy.
Emma is the BEST web designer, graphic designer and overall tech genius I’ve ever met, and had the pleasure to work with. I’m so thrilled to have found her and I’ll NEVER EVER work with anyone else. She listens, is very patient and understands what I need before I even ask. Love this lady so much! She makes online and print design work a breeze.
Emma did a wonderful job creating my logo and business cards. Not only did she help kickstart my new business with unique and professional branding, but she also made the whole process fun and hassle free. I will certainly be using her again and continue to recommend Emma and her team to my clients.
Emma and her team at Hola captured the essence and beauty of my business so perfectly with my logo, branding and website. I was able to communicate and express what I wanted with ease and it was taken and used to create my stunning brand! Fast, efficient, detail orientated, fun, feminine, technically advanced, you name it! Since my website launched I have been able to scale my business, attract my dream clients and create so much more forward momentum with my business. I highly recommend Hola for all of your website needs.
PZA have used the services of Hola! since Early 2009. In this time they have provided a number of graphic design solutions for our ongoing marketing strategy. These include three websites, two corporate branding projects and various company documents. Their interpretation of the brief has always been spot-on, if not beyond our expectations. We highly recommend Emma and the entire Hola team!