Let’s Get Started

I can’t wait to work together! Here are some useful things to know before I start working my magic.

Let’s Get Started

I can’t wait to work together! Here are some useful things to know before I start working my magic.

Gathering Content

Once you’ve signed your proposal and paid your deposit, the next step is gathering the content required for your project.

I use a nifty online app to collect your content. This helps us get it right the first time, meaning less email back and forth, less revisions and your project completed faster. It will also help you see what content you need to organise.


Hola is an online business. This means I primarily communicate via email allowing me to take note of all design requests, stick to our deadlines and work as productively as possible. In person meetings can be arranged but depending on your package may incur a fee. If you’d like to have a phone or video chat, no problemo! Please email me so we can arrange a time that suits us both.


Opening Hours

We’re open all business days 9am–5pm (Sydney time) excluding public holidays. We also like to take the occasional holiday or long weekend—who doesn’t right?! We will let you know in advance if any upcoming leave may impact your project in any way.

Who’s the head honcho?

That would be me! I’m Emma. I’ve been a graphic designer and web designer for almost a decade and I love helping my clients turn their dreams into a business and brand they love. As well as being a bonafide branding expert and web design guru, I’m also a project manager, coordinating the services of copywriters, web developers and SEO geeks to help my clients share their light with the world. But most importantly, I’m obsessed with sausage dogs, being in nature and Mexican food.

Team Hola

Here are some other digital superheroes you might encounter on your journey…

Louise – Web designer & developer
Haley – UX designer & project manager
Ben – Web developer, email & hosting extraordinaire
Ian – Web developer & all around web geek

What’s in the box?

These features come standard in all of my websites:

  • Professional Graphic Design
  • Responsive & Mobile-Friendly
  • WordPress CMS so you can easily edit your website yourself
  • Website Training Videos
  • Google Analytics Setup
  • Page Speed Optimisation
  • Security Plugin Configuration
  • Domain Name Registration for 1 year
  • Hosting for 1 year
  • Free SSL Certificate (if hosted with our preferred provider)

What’s not included?

Depending on your package these features may not be included:

  • Search Engine Optimisation (SEO)
  • Website marketing
  • Logo Design
  • Website Copywriting
  • Email Setup
  • Ongoing Website Updates & Support
  • Regular phone calls & meetings

Please refer to your proposal for full details of what is and isn’t included in your package.

Our Website Process

1. Getting organised

First we make sure we have everything we need to start working our magic. This includes your creative brief, full list of website requirements and any login details if necessary.

2. Mapping it out

Next we arrange all the website content into an easy to use hierachical structure. We call this a Site Map. This ensures your website visitors can find what they need quickly and easily.

3. Making magic

Then we start working our magic, designing your beautiful website concept. We’ll show you how your website might work in a browser and how your users will interact with it.

4. Nerd alert

Next up we get our geek on, turning your gorgeous design into a fully working website. It gets a little techy here, so needless to say a lot of caffinated beverages are consumed during this phase.

5. Ready for takeoff

Finally we put your website through our strenuous 43 point pre-flight check before launching it into cyber space. We’ll also send you logins and training videos so you can edit your website.


Let’s start making magic together!

PS. If you have any questions please feel free to email me